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Frequently Asked Questions
Order
How do I track my order?
Please enter your order id or tracking id on below Page -
First Lens also sends tracking link on WhatsApp, Email & SMS using automation
Note: Tracking link is generated only once order is ready to ship. Few products take 2-5 days for shipping as per mentioned on product page
How long will it take to get my orders?
Orders placed before 10am are processed same day.
- After processing it takes around 1-4 days to ship the product
- We prefer shipping by Bluedart Air via Shiprocket.
- After shipping it depends on your pin code. Orders in Metros are delivered in 1-2 days.
- For more details check our Shipping Policy
Return & Refund or any other questions
- Email us at support@firstlens.in
(Expected revert in 12-24 hours)
- Revert on WhatsApp can take time and will be only active in working hours.
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