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Terms & Conditions - First Lens - Since 1950 - Shop Online
August 25, 2017

Terms and Conditions

We have offer’s running and below are the Terms & Conditions:

Being established in 1950 First Lens and now going online with the hope of reaching customers all over India we have all contact lenses products available online.


Terms and Conditions

Offer – Contact Lens – Upto 40 % Discount –  Brands Available – Bausch and LombAlconJohnson and Johnson. Depending on brand and product discount varies from 0% to 40 %.

Cash On Delivery – Currently we –First Lens– provide Free Cash on Delivery (On Pre-Paid Orders) which will be delivered at your shipping address between 4 to 12 days of the product order date which also depends on the type of product. COD is might not be available for few pin codes.

Return Policy – Amount will be refunded to your bank account in 10-12 working days on any of below scenarios –

  • Product Delivered is Damaged
  • Product Delivered and Product Ordered are different.
    • In any of the above cases you will need to send email to and after confirmation from our end courier person will pick the damaged product / wrongly delivered product from your address.

You can choose any of the options from below –

  1. If wrong product is delivered after your confirmation we will deliver the correct product that was ordered.
  2. Or you can buy a different product with same or greater price.
  3. You can cancel the order and we will transfer the amount to your bank account by –
    1. Direct bank Transfer
    2. PayTm
    3. TeZ (Google App)


  • If any bulk orders (more than qty. 2) gets placed, First Lens reserves the right to cancel that order without any prior information.
  • First Lens is not liable for any physical damage or other damage including blurriness to your eye.
  • reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers.
  • If any Order gets placed with an unusual discount due to any technical issue, FirstLens reserves the right to cancel that order.
  • Two or more offers cannot be clubbed together.
  • Offer may not be applicable for all the products on the website/application.
  • Special coupons should be redeemed within the limited period and validity once expired, cannot be extended later.